The following are comments from many of our satisfied customers. If you’d like to add your comments to this list, please send us a message.
Good afternoon Bert:
I wanted to write you a short e-mail to thank you and your staff for the incredible landscaping work you have done on my property. I always think about sending e-mails to provide positive feedback on service received but I never do follow up. However, in this case, I felt it was important to do so.
I have been nothing but thoroughly impressed with the service and the professionalism of your staff. I have to say that being a nervous and anxious person I was worried about selecting the right landscaping company. Although I had done my homework – research on the website, evaluated a number of prospective landscaping companies including reference checks, I was still worried and concerned as to how this whole project would unfold. You hear/see these horror stories on Holmes and Homes which certainly puts you on guard. I am very pleased to say that I have no regrets in having selected your company. You had the best warranty on material and workmanship.
Matt’s team was very professional, helpful and knowledgeable/informative much like yourself actually. They worked relentlessly and the quality of their workmanship shows. They responded to my numerous questions along the way always personable and patient.I feel it is important to acknowledge the service/work provided by Prebble was impeccable, timely and very well organized. There was virtually no disruptions to my neighbours and they all commented how tidy the crew was. The site was always cleaned and tidied up every evening. I had nothing to do but to wait for the results.
I love the landscaping completed to my property. I have to admit the finished results surpassed my expectations. I would not hesitate to recommend Prebble to any prospective clients in the future. Please do not hesitate to use me as a reference. Again, I sincerely thank you and the employees of Prebble for making this a great and worthwhile experience/investment. THANK YOU!
-Elaine Massie
Appleford Street, Ottawa Ontario
Bert,
I just want to say that I am impressed by the quality of workmanship from your crews. They have all been courteous and professional and their work has been exceptional. The patio and driveway have exceeded expectations!
- Bill Pocock
Ottawa, Ontario
Hi Bert,
We will definitely recommend you to all our friends and neighbors. A couple of our neighbours have already commented on the quality of the work. They have been watching your crew and are very impressed. We have all seen a number of different landscaping companies in our neighborhood and everyone has noticed the extra work that has gone into our project!
- Mike & Sue
Ottawa, Ontario
Hi Bert,
Thank you for the very professional service. Everything was done to the high standards promised on your Web site. Each one of the crews was courteous and did an excellent job. Several neighbours dropped by and indicated that they too were impressed by the care that was taken with the excavation–the prescribed depth, the root barriers, the gravel packing, and of course, the final laying.
And what was most important, the final product is superb!
- John and Adie Baldwin
Ottawa, Ontario
The purpose of this short note is to express our sincerest appreciation for the recent renovations that your company did to our front step and entryway.
Both your demolition crew of Sly and Serge and your installers Mark, John and Mike demonstrated a work ethic and professionalism seldom found in today’s workplace. Their attention to detail, job knowledge and personalities made for a dynamic team effort that clearly resulted in the first-class finished product. Please convery our personal thanks to them for a job well done. Not certain if your company has some form of “employee of the month” recognition but if that is the case both Holly and I would support both crews getting such an award.
It has been a real pleasure to deal with your company and has been a most refreshing experience to deal with a company that is prompt, responsive and clearly customer satisfaction oriented. We would highly recommend your company to anyone considering interlock/landscaping.
Thanks for a great job!
- Mr. & Mrs MacDougall
Orleans, Ontario
Dear Mr. Minor,
I just wanted to take a few moments to express our gratitude and appreciation for the outstanding work recently completed on our property.
The entire process from design to completion was very smooth. My wife and I felt very comfortable dealing with you throughout the process. Your observations and recommendations assisted us greatly in making the right decisions during the design stage. You kept us informed by providing us important and pertinent information in the weeks leading up to the project. Your quotation and plan was very clear and detailed. Your explanation of the design and plan was very professional and covered all angles.
From the start of the project to its completion we felt we were in good hands. Your site crew was superb under the guidance of Mark. They showed great respect for our property as well as our neighbours’.. As a result of their care and pride in their work, attention to details and the high quality of the workmanship, our landscaping project looks terrific. Several of our neighbours commented on the quality of the work and the superb looks of the final product.
We are very happy to have chosen Prebbel for our landscaping project. We constantly get compliments from passersby and several people even took the step of knocking on our door to ask us who did the work–and they can only see the front yard. Thank you to all those who worked on the project. We will not hesitate to recommend the services of Prebbel to anyone looking for professionally executed work from start to finish.
Thank you for making this project come true.
- Richard Moreau & Sylvie Dardé
Orleans, Ontario
Our experience with Prebbel was superb from start to finish! They provided us with a variety of design options based on our requirements and guided us through the selection process.
Once the design was finalized, the crews arrived and started the construction. They were very professional and their attention to detail was immediately obvious. Most importantly, Lois and I are thrilled with the results – every aspect of the landscaping work exceeded our expectations and transformed the appearance of our home.
If and when we decide to have some additional work done, it will be done by Prebbel.
- Lois & Trevor Anderson
Ottawa, Ontario
Am very pleased with the work and have been extremely impressed with the work crews, they have been respectful, patient and professional.
Thanks for all your help as well, it has been much appreciated.
- B Lemoine,
Ottawa, Ontario
Hello Bert,
We wanted to thank you and your crews again for the fabulous patio and landscaping you installed for us.
We appreciated the incredible attention to detail your crew put into the prep work, the design, the stonework and the landscaping. We felt as if Matt, the stone mason, was treating the project as if it were for his own back yard. We are also very thankful for both the creativity and the structural practicality the landscaping crew showed in redesigning the backyard for us, it was such a relief to leave it all up to them and have such a beautiful end result.
The professionalism the crews poured into their work really shows in the finished product, we can’t believe we have such a beautiful outdoor living space now, we use it as often as possible and have found that we are more relaxed now that we have an outdoor space to escape to after work each day and a place to invite our friends to enjoy with us on weekends.
We also wanted to mention how impressed we were with the work ethic of your crews, their professionalism and how clean they kept the work site and the street in front of our house. The work was accomplished with a minimum of fuss and mess, please thank them all for that as well.
When the time comes to re-landscape the front yard and walk we will definitely be calling you.
All the best to you and your crews Bert,
- Marianne Herzog & Orest Babij
Ottawa, Ontario
Hi Bert,
We knew this day would come. We are extremely pleased with your designs for the front and back and couldn’t be happier about the way they were executed by Mark, his protégé John and the rest of the guys. We can’t say enough about how hard everyone worked, how professional and courteous everyone was and how much care everyone took at all phases of the process. Mark’s work ethic and skill go without saying; he is truly exceptional at bringing Bert’s designs to life and was always friendly and approachable throughout the process.
- L. Lesiak,
Ottawa, Ontario
Dear Bert, Matt and Frank,
I don’t know where to begin to thank you for transforming my yard into an oasis. I was impressed right from the start when Bert called me right after I had spoken to Matt last September. Bert, you were so gracious in meeting me so that I could take you on a tour of my yard and describe to you what I had in mind. It wasn’t long after that when you sent me your design by email and then met me at my home to discuss the plans.
At the end of September, I appreciated the fact that you were very busy getting your committed jobs completed before winter set in, and you were honest in stating that you could not begin the work until the spring. Despite that, your crew arrived to tear up my old deck and lay the foundation for my new hot tub, which was delivered and installed a few days after the first snow fell in November. I know the only reason it was done so late was due to the delay in receiving the hot tub itself from the supplier. As a result, my friends and I were able to enjoy my hot tub throughout the winter months.
Come Spring you advised me where I stood on your schedule and sure enough, your crew arrived on the scheduled date. I liked the fact that you sent me information to distribute to my neighbours, such as the safety tips for curious children to keeping windows closed during the day in order to keep the dust from entering homes.
When your excavating team arrived, they went over the plans with me before they began. Before I knew it, everything was cleaned up and carted away. I was so excited when my bricks were delivered and safely stowed on the street so that they did not disturb traffic from travelling both ways. It was the same when the gravel was delivered. Your foreman, Matt, knocked on the door when your installation crew arrived. He introduced himself with a smile on the first day. He went over the plans and explained what he would be doing and why. He always asked me if I had any questions. Small changes were a breeze to incorporate into the plan, especially when Matt would see how things were coming together. He would call me outside, show me what was planned and make suggestions for subtle changes all of which were put in place.
While your crew was here (for three weeks) almost every car or person going past the house would stop to inspect what was going on. I couldn’t wait to get home from work to see the transformation.
The professionalism, skill and work ethic displayed by your crews impressed both myself and my neighbours. Although the work was loud and houses around me were shaking, my neighbours all stated that although they couldn’t wait for the work to be over, they were impressed with how hard your crews worked in the blazing sun (and it did shine while you were here) and how polite and professional everyone was. The work in progress was entertainment and many an evening was spent going over the work with either a beer or glass of wine with the neighbours.
When the job was completed everyone who walked by commented on the design and the beautiful work. Twice, I had people come to the door to say they loved the job and ask me about Prebbel. I was very proud to lead them your way.
My yard is now complete after your crew picked up and planted my plants in my new beds and I’m very proud of it. I would not hesitate to recommend Prebbel to anyone (and I have).
Thank you. Thank you. Thank you.
- S. Sosnoski,
Ottawa, Ontario
Bert,
I wanted to thank Prebbel and all the staff involved in my landscaping project. Prebbel’s staff is very courteous, professional, patient and knowledgeable. These qualities are all scene in the final result of my landscaping. The landscaping came out beautifully and we are enjoying the new look of our property and our neighbors are enjoying it as well. We are very happy we chose Pebble.
Thanks
- L. Thoms,
Ottawa ON
Hi Bert
We wanted to thank you for the wonderful job you did for us.
The front walkway and steps are beautiful. We are now able to use our backyard with the patio that you installed for us.
The workmanship is very professional. All the gentlemen that worked on the job were very polite and answered all our questions. They cleaned up their work every night. We have had several compliments on your work and have passed on referrals to you.
Thank you again for the beautiful job you did for us.
- Wendy & Darcy Lavery,
Ottawa ON
We wanted to take the time to tell you in writing how pleased we were with the crew that worked on our front and backyard. They were very polite, always in a good mood, and always ready to answer any questions we had. On more than one occasion when we had a question or concern, the response was “we are here to please you and make sure you are pleased with the end result”. They acted in a professional manner the whole time they were here. We were very impressed! Could you please let them know.
- Danielle & Peter Belair
Orleans, Ontario
I want to thank all the guys who worked on our project–they were all very polite, accommodating and hard working!
- Isabelle Legault
Vars, Ontario
We were very impressed with the level of professionalism that you provided us!!! Not only were you the best price that we received, your written estimate was by far the most comprehensive and professionally laid out as well!! Thanks!!
- Jamie & Rosanne Parson
Orleans, Ontario
Thanks again Bert for all that you have done to date and for walking both my husband and I through the whole plan. After much discussion, we are both very excited about moving forward with the project and with your company.
We definitely have a comfort zone with both you and your company thanks to your professionalism as well as the extremely high standards the company holds. Both Rob and I are sure that once you finish the work, we will be very pleased with the final result. For the first time in the three years we have been in the house, we will be able to enjoy our back yard and not be embarrassed about the front!
- Michelle & Rob Cosh
Ottawa, Ontario
Bert,
Thank you and your staff for the most rewarding, personal and professional way that you and they have handled the installation of our front interlocking step, retaining wall, and walkway. You all have gone the extra mile. What a beautiful piece of workmanship. I would not hesitate to recommend your company to anyone who demands a very high quality of work.
- Doug MacLean
Orleans, Ontario
Dear Mr. Minor,
We are so pleased with the interlock work that your crew of Mark, Frank , Matt and others did for us. I was so pleased to meet people who loved their work and showed so much care and pride in what they were doing. I kept being reassured that it would be beautiful when finished. Dave and I were not disappointed! Thank you to all the people who worked on our project. We would recommend them wholeheartedly!
- Helena Robb
Dear Bert,
The front of our house and our driveway were excavated & replaced with Permacon pavers this May. We are very pleased with the work done and the results are very useable and enjoyable. We constantly got compliments from passersby.
Particularly I would like to commend and thank the supervisor and the workers that worked on the project. They were pleasant, courteous, respectful of my property and that of my neighbors, and worked efficiently.
Two incidents stand out in my mind that are worth mentioning. The first involved an existing wooden porch support post. It was to be recovered with aluminum. While I was off the property, it was discovered the bottom of the post was rotten. The post was replaced (more work and time involved than was first estimated), covered and I was told about it afterwards. I was struck by the fact, the post could have been recovered without replacing the rotten one and I would have never known. Thank you for the honesty & integrity that you showed in dealing with me and the project.
The other incident was minor but speaks volumes as to the quality of workers that Prebbel employed on my project. The crew arrived back to complete a few last tasks and walk into the back yard to see the patio Prebbel did for us last August 2005. As they did, one of them noticed a precast step was wobbly. Without being asked (it wasn’t even something they had returned to do) one of the young men leveled it! He saw something small that made the project even better than it was for the customer and did it without a second thought! What a great attitude.
Prebbel is an excellent company to deal with, knowledgeable in their field, and they executed the design very well. But the strength of the company lies in the hands of the excellent workers they employ.
I do not hesitate to recommend Prebbel to anyone.
Many thanks to all who worked on my project.
- Sharron O’Brien
Orleans, Ontario
Dear Bert,
We would like to thank you for a job well done on the landscaping project you did on our house in Oct 2004. We had interlocking stones installed in our driveway and front walkway as well as a retaining wall and stone front steps.
Prebbel’s team was very professional, highly efficient, polite and they always kept the workplace safe, neat and clean. We would highly recommend Prebbel to anyone looking to get professional landscaping work done.
- Mr. & Mrs. QT Phan
To Whom It May Concern:
Prebbel Enterprises was hired in 2004 to provide Property Maintenance and Landscaping Services for the Residence Saint-Louis site.
Residence Saint-Louis is a 198 bed retirement/convalescent home located in Orleans near the Ottawa River. For many of our long term residence, this 35 acre site is their home. As such, we put a lot of emphasis on the conditions of our grounds. We want our site to be maintained, groomed and developed to its highest esthetic potential.
We are very impressed with how well Prebbel has taken on the challenge of not only maintaining, but beautifying our surroundings. Their quality of work is exceptional. Every employee seems committed to the maintenance of our site and no small detail is left unattended.
I highly recommend, without hesitation or reservation, Prebbel Enterprises as a maintenance company. They provide excellent and reliable services and are very responsive to our every need.
- Gerald Proulx
Director of Operations
Residence St-Louis